Do you accept private health funds?

Yes. We have HICAPS (Balaklava only) facilities on-site so you can claim directly from your private health fund often with little or often no out of pocket expense.

If you would like to contact your private health fund for more information about the podiatry and orthotic rebates you may be eligible for the relevant codes are 004 for an initial podiatry consultation and 221 for orthotics.

As a Bupa Members First Provider and HCF more for Feet member, we can offer members of these respective health funds a greater rebate on their podiatry services. In addition, podiatry consultations for Bupa members are also gap free for those under the age of 25 covered by their family policy.

Do you participate in WorkCover, The National Disability Insurance Scheme (NDIS), and Department of Veterans Affairs Benefits?

Yes, we are registered to provide services under all of these programs with no cost to the patient for eligible participants.

How can I pay?

We have HICAPS (Balaklava only) and EFTPOS facilities allowing you to claim your rebate from your health insurer on the day. Cash, Visa and Mastercard are also accepted. We are a preferred provider for BUPA Health Insurance which will mean that you get a greater rebate for podiatry services.


Do I need a referral?

In most cases, a referral is not needed to see a podiatrist.

Those patients with Department of Veterans Affairs cards and Medicare Care Plans will need a referral from their GP.

What should I bring to my appointment?

To your appointment, please bring your shoes that you wear most of the time and when you are exercising (or experiencing the foot problem). A list of current medications, any orthotics you have and relevant x-ray or ultrasound reports.

This will allow us to offer you a thorough assessment.

How long are consultations?

The initial appointment takes 40 minutes and the subsequent consultation around 20-30 minutes.

Do you have carparking and toilet facilities available onsite?

Yes, these facilities are available as is disability parking and wheelchair friendly access.